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Service wholeheartedly
Walking with you all the way, your satisfaction is our persistent pursuit, and your trust is our eternal driving force.
Service Guide
NSPV's global customer service was officially launched on November 1, 2010, providing customers with 24/7 service and support. This includes services such as business consultation, technical support, product R&D (research and development), manufacturing, project collaboration, product solutions, project solutions, as well as handling complaints and suggestions. Customers from all around the world can reach out to us through our after-sales service channels.
NSPV's customer service team will provide you with the following answers by contacting us: Production installation, test and operation; Operation analysis and troubleshooting.
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Service Network
NSPV is dedicated to ecological and social sustainability in underdeveloped regions, exemplified by initiatives like Australia's Solar Learning and Guangzhou's Women's Solar Project. It provides not just supplies or funds, but superior optimization tech and training to foster skilled young solar professionals for ecological progress.
Forward-looking and regular investments in the production site in Dongguan as well as close cooperations with universities and technology partners set the relevant signals and help to strengthen Shenzhen as a centre of research and industry.
NSPV's corporate culture thrives on high trust in employees, fostering creativity and self-responsibility as key drivers of innovation and growth. In China, we offer remuneration surpassing local standards, with benefit-oriented promotions. Beyond language courses, we provide specialized training in PV knowledge, production safety, and workplace safety to empower our workforce. Implementing rigorous Chinese safety and health standards reflects our entrepreneurial conscience, ensuring a secure and healthy work environment.
From the import of raw materials to the production of finished solar junction boxes and connector assemblies, the manufacturing process exclusively utilizes renewable energy sources. At NSPV, all the raw materials required for production are sourced as 100% imported high-quality materials. The applied products comply with market standards in Europe, the United States, Australia, and other regions, as well as local photovoltaic industry standards.
Our collaboration ensures the use of 100% brand-new imported eco-friendly materials, and that after the used materials are scrapped, they can be recycled locally.
At the factory in Dongguan, everyone from employees to management and the boss uses electric vehicles (both cars and bikes) and solar charging stations, spurring those around them to invest in future-oriented environmental technologies.
The manufacturing processes are TÜV-tested and run in accordance with EN/IEC and ETL/UL standards.
NSPV Company boasts its dedicated in-house testing center, where a range of rigorous tests, such as salt spray testing, high- and low-temperature testing, as well as current, resistance, and voltage testing, are conducted. These meticulous testing procedures play a crucial role in guaranteeing the long-lasting durability of our solar modules.
Phone: +86-769-85371660
Email:
ben_he@new-pv.com
info@new-pv.com

Address:
14F,12Building, No.52 Fuhai Road,Xiagang,Chang'an Town,Dongguan City,Guangdong,China
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Download Center

Specification document >
Inverter AC 3P Connectors end cap dust caps
Slicone Rubber Inverter AC end cap dust caps 3P AC connectors, Male and Female caps
Solar Earthing Clamp
The NSPV Solar Earthing Clamp, also referred to as a Solar Grounding Connector or Solar Earth Lug, is a critical component designed to ensure effective electrical bonding and grounding in photovoltaic (PV) mounting systems. It provides a stable, low-resistance grounding path between PV modules, aluminum mounting rails, and the system grounding conductor, ensuring compliance with international electrical safety standards.

In large-scale and distributed solar installations, reliable grounding is essential not only for personnel safety but also for long-term system stability, lightning protection, fault current dissipation, and reduction of potential-induced degradation (PID). NSPV grounding connectors are engineered specifically for harsh outdoor PV environments, where temperature fluctuations, humidity, UV exposure, and corrosion risks are constant challenges.

NSPV solar earthing clamps are widely applied in utility-scale solar power plants, commercial and industrial (C&I) rooftop systems, and residential PV installations. By combining high-conductivity materials, precision mechanical design, and standardized dimensions, NSPV ensures consistent grounding performance throughout the entire service life of the PV system.
Solar DC Cable Copper Tinner XLPE
The NSPV Solar DC Cable is a high-performance photovoltaic power cable specifically designed for DC-side connections in solar power generation systems. Rated up to 1500V DC, this cable is suitable for modern large-scale PV plants, commercial rooftop systems, and residential solar installations. Manufactured with tinned annealed copper conductors and electron-beam cross-linked XLPE insulation and jacket, NSPV solar DC cables ensure long-term electrical stability, mechanical durability, and environmental resistance throughout their service life of over 25 years.

Complying with IEC 62930 / IEC 131 standards, NSPV solar DC cables meet the stringent safety, reliability, and performance requirements of global photovoltaic markets.
Solar Connector dust protection Cap
The NSPV Connector Dust Protect Cap is a specially designed protective accessory for DC solar connectors, engineered to prevent dust, moisture, and environmental contaminants from entering unused or temporarily disconnected photovoltaic connectors. During transportation, installation, commissioning, or maintenance, exposed connectors are highly vulnerable to contamination, which can lead to poor contact resistance, corrosion, or even system failure.
NSPV dust protect caps provide a simple yet highly effective solution to maintain connector cleanliness, electrical safety, and long-term system reliability.

Manufactured from high-quality EPDM insulation material, the dust protect cap offers excellent flexibility, sealing performance, and resistance to harsh outdoor environments. It is fully compatible with mainstream PV 4.0 / MC4-type connectors, making it ideal for utility-scale, commercial, and residential solar installations.
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Online Service

Take a look around our website. If you have a query or you need advice, just contact us. We'll take time to help you. For more information, please reach our team, we are more than happy to help.
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