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Service wholeheartedly
Walking with you all the way, your satisfaction is our persistent pursuit, and your trust is our eternal driving force.
Service Guide
NSPV's global customer service was officially launched on November 1, 2010, providing customers with 24/7 service and support. This includes services such as business consultation, technical support, product R&D (research and development), manufacturing, project collaboration, product solutions, project solutions, as well as handling complaints and suggestions. Customers from all around the world can reach out to us through our after-sales service channels.
NSPV's customer service team will provide you with the following answers by contacting us: Production installation, test and operation; Operation analysis and troubleshooting.
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Service Network
NSPV is dedicated to ecological and social sustainability in underdeveloped regions, exemplified by initiatives like Australia's Solar Learning and Guangzhou's Women's Solar Project. It provides not just supplies or funds, but superior optimization tech and training to foster skilled young solar professionals for ecological progress.
Forward-looking and regular investments in the production site in Dongguan as well as close cooperations with universities and technology partners set the relevant signals and help to strengthen Shenzhen as a centre of research and industry.
NSPV's corporate culture thrives on high trust in employees, fostering creativity and self-responsibility as key drivers of innovation and growth. In China, we offer remuneration surpassing local standards, with benefit-oriented promotions. Beyond language courses, we provide specialized training in PV knowledge, production safety, and workplace safety to empower our workforce. Implementing rigorous Chinese safety and health standards reflects our entrepreneurial conscience, ensuring a secure and healthy work environment.
From the import of raw materials to the production of finished solar junction boxes and connector assemblies, the manufacturing process exclusively utilizes renewable energy sources. At NSPV, all the raw materials required for production are sourced as 100% imported high-quality materials. The applied products comply with market standards in Europe, the United States, Australia, and other regions, as well as local photovoltaic industry standards.
Our collaboration ensures the use of 100% brand-new imported eco-friendly materials, and that after the used materials are scrapped, they can be recycled locally.
At the factory in Dongguan, everyone from employees to management and the boss uses electric vehicles (both cars and bikes) and solar charging stations, spurring those around them to invest in future-oriented environmental technologies.
The manufacturing processes are TÜV-tested and run in accordance with EN/IEC and ETL/UL standards.
NSPV Company boasts its dedicated in-house testing center, where a range of rigorous tests, such as salt spray testing, high- and low-temperature testing, as well as current, resistance, and voltage testing, are conducted. These meticulous testing procedures play a crucial role in guaranteeing the long-lasting durability of our solar modules.
Phone: +86-769-85371660
Email:
ben_he@new-pv.com
info@new-pv.com

Address:
14F,12Building, No.52 Fuhai Road,Xiagang,Chang'an Town,Dongguan City,Guangdong,China
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Download Center

Specification document >
NSPV Solar DC Connector Spanner Wrench No2 Tools
The NSPV Solar DC Connector Spanner Wrench No2 is a specialized tool designed for the installation, maintenance, and repair of solar photovoltaic (PV) systems.
This wrench is specifically tailored to handle the unique requirements of solar DC connectors, ensuring secure and efficient connections in solar arrays operating at voltages up to 1500VDC.
It is an essential accessory for solar technicians and installers, facilitating quick and safe connector manipulation.

Precision Engineering: The wrench is crafted with precision to fit various solar connector sizes and types, including but not limited to 13mm, 14mm, MC connectors, and both 1000VDC and 1500VDC rated connectors.
Durable Construction: Made from high-quality materials, the wrench is built to withstand the rigors of outdoor use, resisting corrosion and wear over time.
Ergonomic Design: The handle is designed for comfort and ease of use, reducing hand fatigue during prolonged periods of work.
Versatility: It can unlock and lock a wide range of solar connectors, providing flexibility in handling different connector brands and models.
Compact & Portable: The compact size makes it easy to carry in toolkits, ensuring it's readily available when needed on-site.
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Online Service

Take a look around our website. If you have a query or you need advice, just contact us. We'll take time to help you. For more information, please reach our team, we are more than happy to help.
Customer service
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