A Creative Solution with NewSun PV Technology (NSPV)’s L07001 Roof Pipe Flashing

Recently, we at NewSun PV Technology (NSPV) received an inquiry through the Made-in-China platform from a client representing a power company in Tanzania, Africa. The client was searching for Roof Pipe Flashing and came across our L07001 Roof Pipe Flashing. His requirement was straightforward: 

he needed a flashing that could accommodate 50mm diameter pipes, and his initial order quantity was only 100 pieces.

At first, it seemed like a challenge. Our published spec for the L07001 Roof Pipe Flashing is designed for pipes up to 35mm in diameter. In the first round of communication, we had to regretfully explain that our standard product wouldn't fit his 50mm pipes.

A month later, to our surprise, the client reached out again, still asking about 50mm roof pipe flashing. Maybe he had forgotten our previous conversation, or maybe he just hadn't found another supplier who could help. But it was clear this was a real demand, not just a casual inquiry.

That's when I decided to take matters into my own hands. Instead of turning him away, I wanted to see if our L07001 flashing could be adjusted to fit. 

After digging through our materials, I found a 50mm corrugated pipe to test with, since the outer diameter matched the client's pipe. 

I worked with one of our engineers to identify the part of the flashing rubber that could be safely trimmed. Then, I cut the excess rubber and carefully inserted the 50mm pipe through the flashing.

It worked perfectly.

To make the solution tangible for the client, I documented every step with photos—from trimming the rubber to inserting the pipe—so the client could see that our L07001 flashing could indeed handle 50mm pipes with a simple modification.

The client was convinced. He confirmed the order quantity, shipping address, and contact details, and we issued a formal Proforma Invoice (PI) including shipping costs. Now, we're just waiting for the payment to complete the order.

This story shows something important in the solar PV industry: sometimes, it's not just about the specs on paper—it's about creativity, hands-on testing, and going the extra mile to meet a client's real-world needs. 

At NSPV, we don't just sell products—we provide solutions that actually work.